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lloyd1191

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Critical bug after entering the swamp.

by lloyd1191 » Sat Dec 29, 2018 6:24 am

So, I'm on chapter 8, I enter the swamp in the northern exit, and the game just crashes. Here's the data that the game gives:

map: [jungle.path-01-entrance], version: [v1.0.2-2], platform: [Desktop], OS: [Windows], browser: [Chrome], browserVersion: [66], nwjsVersion: [0.30.5], 64bit: [true], webAudio: [true], sampleRate: [48000]

Error: Failed to load resource: media/map/jungle-shadow.png
at b.BF (chrome-extension://lmepkikdgdbfdpjokdmnnanopegnpjda/assets/js/game.compiled.js:51:424)
at b.Yl (chrome-extension://lmepkikdgdbfdpjokdmnnanopegnpjda/assets/js/game.compiled.js:47:49)
at b.onerror (chrome-extension://lmepkikdgdbfdpjokdmnnanopegnpjda/assets/js/game.compiled.js:57:62)

I've sent 2 emails to the team, and I've gotten no response from them. Please fix this, since I haven't even finished the game, and it's a very fun one.
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Nnubes256

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Re: Critical bug after entering the swamp.

by Nnubes256 » Thu Jan 03, 2019 3:37 pm

Heya! This looks like a problem of missing game data. From which distribution platform are you downloading the game from (e.g. Steam, GOG...)?

You can try the following for Steam (steps taken from this Steam Support tutorial: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335):
Code: Select all
1) Restart your computer and launch Steam
2) From the Library section, right-click on the game and select Properties from the menu.
3) Select the Local files tab and click the Verify integrity of game files... button.
4) Steam will verify the game's files - this process may take several minutes.
Heya, I'm your local moderator! If you have any questions of require assistance, you can send me a private message through here:
https://forum.cross-code.com/ucp.php?i=pm&mode=compose&u=327
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lloyd1191

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Re: Critical bug after entering the swamp.

by lloyd1191 » Fri Jan 04, 2019 2:49 am

Nnubes256 wrote:Heya! This looks like a problem of missing game data. From which distribution platform are you downloading the game from (e.g. Steam, GOG...)?

You can try the following for Steam (steps taken from this Steam Support tutorial: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335):
Code: Select all
1) Restart your computer and launch Steam
2) From the Library section, right-click on the game and select Properties from the menu.
3) Select the Local files tab and click the Verify integrity of game files... button.
4) Steam will verify the game's files - this process may take several minutes.


Yeah, I got it from Steam. I'll give it a try.
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lloyd1191

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Re: Critical bug after entering the swamp.

by lloyd1191 » Fri Jan 04, 2019 3:22 am

That actually worked, thanks for the help. I really appreciate it.
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Nnubes256

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Re: Critical bug after entering the swamp.

by Nnubes256 » Fri Jan 04, 2019 6:29 pm

No problem, glad that worked! :D
Heya, I'm your local moderator! If you have any questions of require assistance, you can send me a private message through here:
https://forum.cross-code.com/ucp.php?i=pm&mode=compose&u=327

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